Get In Touch
Mobile no. +92 345 6128598
Phone no. +00995 933134
info@neamengineering.org
sales@neamengineering.org
Head Office:
Fachhochschule Innovation and Technology Park (FITP), PAF-IAST, Khanpur Road, Mang, Haripur-Pakistan
Site Area:
Plot No. 01, Jhang Bahatar Road, Opposite Byco Pump, Brahma, Wah, Rawalpindi-Pakistan
Frequently Asked Question!
NEAM Engineering SMC Pvt. Ltd. is an innovative company dedicated to developing cutting-edge solutions in the fields of Chemical Engineering, Materials science, and Sustainable Product Development. Founded by Dr. Muhammad Muqeet in March 2023, the company specializes in research-driven advancements, including the creation of high-quality soaps for enhanced antibacterial properties and so on ….
Briefly, The company slogan “Beyond Innovation” aims to bring lab research into people’s lives. NEAM Engineering emphasizes innovation, sustainability, and excellence, striving to bring scientific advancements to everyday products. With a strong commitment to research and development, the company is poised to make a significant impact in the personal care and materials engineering industries, contributing to both health and environmental sustainability.
All kind of value-added Products. Our aim is to create value in the existing products. We specialize in organic skincare, wellness, and natural health products. Visit our website to explore our full range: Briefly, we deal in
• General items
• Textile
• Skincare
• Marble Antique
• Home Accessories
• Innovative/Unique Products
Depends, we produce organic soaps, but we are not limited to…
Yes, we offer worldwide shipping. Shipping costs and delivery times vary based on location.
• International shipments may be subject to customs duties and import taxes, which are the responsibility of the buyer.
• Delivery times may be affected by customs processing, local holidays, or unforeseen delays.
• We recommend checking with your local customs office for estimated duties and restrictions before placing an order.
• If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.
We accept returns under specific conditions. Please review our return and refund policy.
Refund Policy
At NEAM Engineering SMC Pvt. Ltd., we strive to ensure customer satisfaction with our high-quality value-added products. If you are not completely satisfied with your purchase/s, we offer a refund or exchange under the following conditions:
1. Eligibility for Refund
• Refund requests must be made within 7 days of receiving the product.
• The product must be unused, unopened, and in its original packaging.
• Proof of purchase (receipt or order confirmation) is required.
2. Non-Refundable Items
• Products that have been used, damaged, or tampered with.
• Items purchased on sale or promotional discounts.
• Customized or personalized products.
3. Process for Refund
• To initiate a refund, contact our customer support at (sales@neamengineering.com) with your order details and reason for the refund request.
• Upon approval, you will be required to ship the product back to us at Fachhochschule Innovation and Technology Park (FITP), PAF-IAST, Khanpur Road, Mang, Haripur-Pakistan .
• Once the returned item is received and inspected, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method used for the purchase.
4. Exchange Policy
• If you receive a defective or incorrect item, we will offer an exchange at no additional cost.
• The exchange request must be made within 7 days of receiving the product.
• The product must be in its original condition.
5. Shipping Costs
Customers are responsible for the return shipping costs unless the product is defective or incorrect.
Shipping charges are non-refundable.
6. Late or Missing Refunds
• If you haven’t received a refund within the stated period, please check with your bank or payment provider first.
• If the issue persists, contact us at +923456128598 (WhatApp).
• For any further inquiries, feel free to reach out to our customer service team. Your satisfaction is our priority!
You can reach out to us through our website or email (info@neamengineering.com) , WhatsApp (+92 345 6128598). Visit our contact page for more details: (https://neam.organicblends.online/contact-us/)